(289)-639-9240 - business@razken.ca - HAMILTON PICK UP AVAILABLE - FREE SHIPPING CA$100+ (CA & US)

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Shipping policy

How long does delivery take?

Within Canada shipments usually takes 2-4 days. Due to high demand of some of our most popular products, or if you live in a remote area, please allow 3-6 days for delivery.

International shipments usually take 1-2 weeks. Due to high demand of some of our most popular products, or if you live in a remote area, please allow 3-4 weeks for delivery.

If your order hasn’t arrived within the estimated delivery times, please contact our support team. 

Can I ask for refund, if the shipment was lost, or if I didn't accept receiving the shipment?

Depending on the situation of each case. However, we offer two options, either sending a replacement of the order, or issuing a refund of the order without the shipping cost.

Our store is not responsible, if the shipment was not accepted by the customer during the delivery. We don't request the courier of the shipment to return it back to us, and NO CANCELLATION or REFUND will be occurred.


Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
We don't accept returns, exchanges or cancellations
But please contact me if you have any problems with your order.